Open to AI architecture, advisory & product engagements

Siddharth Shanmugam

AI Adoption Strategist & AI-leveraged product builder. Integration & Solution Architect with 20+ years bridging business needs with technology across API and EDA — now leading multi-agent AI delivery on a commercial SaaS platform shipping in May 2026.

Currently founder & product owner of CliqMenu, INTHUB's flagship venture — a five-module SaaS for food service. Before that, 20 years of enterprise integration architecture across retail, super, banking, govt, and mining sectors in Australia.

sid.shan@outlook.com📍 Chennai, Indialinkedin.com/in/sidshan
/ capabilities

What I bring to the table.

Grouped by domain. Every chip below has shipped to production, not a tutorial.

ai_delivery

AI-orchestrated multi-agent delivery

Multi-agent orchestration, agentic workflow design, RAG patterns & vector stores, context engineering across functional / business / data-flow planes, prompt & CoT engineering. Applied in production on CliqMenu.

Claude CodeMCPAgent SDKsRAGVector DBLangChain
ai_governance

Responsible-AI & human-in-loop

Every AI-generated change is human-reviewed and merged before prod. PII redaction, Privacy Impact Assessments (PIA), audit-grade correlation tracing, structured logging. AU Privacy Principles & GDPR-aware.

Human-in-loopPII redactionPIAAuditabilityAPPGDPR
cloud_native

AWS Serverless & IaC

End-to-end serverless: Lambda, AppSync, EventBridge, DynamoDB, Cognito, API Gateway, Amplify, S3 + CloudFront. Terraform across sandbox / dev / test / prod with branch-promotion CI.

LambdaAppSyncDynamoDBEventBridgeCognitoTerraform
integration_eda

Integration & Event-Driven Architecture

MuleSoft, IBM Suite (IIB, ACE, MQ, API Connect, DataPower), Boomi, Solace event mesh. AWS-native integration. EDA, API-led, microservices, SOA — deep heritage across two decades.

MuleSoftSolaceIBM IIBAPI ConnectMQBoomi
product_leadership

Product & program leadership

Founder & product owner of CliqMenu — vision, multi-release roadmap, GTM. Prior: ran SRG's Integration department end-to-end with vendor & license sourcing; partnered with Sunsuper's Program Director on full stack replacement.

Vision & roadmapVendor mgmtStakeholder eng.Team mentor
front_end

Web + mobile, full estate

React (Vite, TypeScript), Next.js (App Router, static export), Flutter (iOS + Android via Fastlane, TestFlight + Play Store). Architect-level direction with AI-assisted implementation.

ReactNext.jsFlutterFastlane
api_languages

APIs, protocols, languages

REST, SOAP, GraphQL, AsyncAPI, gRPC. OAuth 2.0, OIDC, SAML, JWT, mTLS. OpenAPI / RAML governance. Languages: Java, JavaScript/TypeScript, Python, Dart.

RESTGraphQLOAuth 2.0mTLSOpenAPI
vendor_engagement

Vendor & SaaS engagement

Direct relationships with IBM, MuleSoft, Solace for tech evaluation, sourcing, licensing. Hands-on with Salesforce Commerce Cloud / Marketing Cloud, Manhattan Active Omni, Stripe Connect, Epsilon Loyalty, Channel Advisor.

IBMMuleSoftSolaceSFCC / SFMCStripe
/ timeline

What I’ve shipped, end to end.

Reverse chronological. Tech stack and outcomes called out.

Oct 2023 — Present · Brisbane, Australia | Wellington, New Zealand | Chennai, India
INTHUB — CliqMenu (founder venture)
Founder & Product Owner · Solution Architect · AI-Orchestrated Delivery Lead
  • Founded CliqMenu — a five-module SaaS platform for food service (food trucks → restaurants). AU/NZ commercial launch May 2026, India activation late June 2026.
  • Architected cloud-native serverless: AppSync + Lambda + DynamoDB + EventBridge, Terraform across four environments.
  • Established AI-orchestrated multi-agent delivery — covering implementation, refactor, code review, cross-repo investigation. Maintains functional / business / data-flow context docs.
  • Established human-in-loop governance for AI delivery — every change human-reviewed and merged before prod; no autonomous prod access for agents.
  • Shipped Flutter OMS to TestFlight + Play Store via Fastlane with staged release notes pipeline.
  • Defined product vision, multi-release roadmap, GTM strategy; led pilot prep and stakeholder alignment.
AWS ServerlessTerraformReactNext.jsFlutterStripe ConnectClaude CodeMCP
Mar 2018 — Oct 2023 · Brisbane, Australia
Super Retail Group (SRG)
Integration Lead · Service Design Lead · Event Schema Designer
  • Led the Integration department end-to-end from a technical leadership perspective — strategy, architecture, delivery, mentoring, and direct vendor engagement (IBM, MuleSoft) for technology evaluation and license sourcing.
  • Co-led migration from IBM stack (API Connect, IIB, MQ) to MuleSoft, Anypoint MQ, and Solace.
  • Played a key role in EDA platform selection (Solace); benchmarked against Kafka, AWS EventBridge, Azure Event Grid.
  • Unified real-time data across 15+ systems (OMS, POS, SFCC, SAP CRM/ECC, PIM) and reduced point-to-point integrations by 75% via centralised pub/sub.
  • Led Integration implementation for the Order Management project — IT News Mass Market Award 2021 winner.
  • Embedded security-first patterns: PII redaction in logs, field-level filtering, OAuth 2.0, mTLS for B2B, PGP for file exchange, correlation tracing into Dynatrace & LogRhythm. AU Privacy Principles / GDPR-aligned.
  • Drove Salesforce Commerce Cloud / Marketing Cloud + SAP integrations; designed RESTful and event-driven contracts (OpenAPI, AsyncAPI).
MuleSoftSolaceIBM IIBAPI ConnectMQSFCC / SFMCSAP
Feb 2015 — Aug 2015 & Aug 2016 — Mar 2018 · Brisbane, Australia
Sunsuper
Principal Integration Advisor · Integration Delivery Lead
  • Partnered closely with the Program Director to lead the greenfield replacement of Sunsuper's entire .NET / Microsoft integration stack with IBM Integration Bus (IIB) and MQ.
  • Co-established the Integration Competency Centre (ICC) for ESB using IIB and MQ.
  • Contributed to the Integration Governance Framework and standardised the Estimation Model.
  • Developed Integration Roadmaps aligned with future-state strategy.
  • Delivered SOA / ESB / IBM (IIB & MQ) training to 75+ staff across BAs, developers, architects, and PMs.
IBM IIBMQSOAESB
Jan 2014 — Aug 2014 · Perth, Australia
BHP Billiton
Integration Consultant & Advisor
  • Architectural advisor for the IIB integration stack — delivered a Gap Analysis Document mapping Base ↔ Target architectures; aligned solutions with BHP's Enterprise-Wide Architectural Guidelines and TOGAF ADM cycle.
  • Designed integration patterns using the Pattern Authoring Tool (multi-system, multi-protocol) — applying Separation of Concerns to keep Business, Control, Routing, and Transformation logic loosely coupled.
  • Authored Self-Service Patterns — Runtime Patterns exposed through the IIB Web GUI (e.g. dynamic endpoint creation for triggered operations) and standalone Application Patterns for common message-exchange shapes.
  • Built a View & Replay Data solution on top of IIB REST APIs — extending production support beyond the native Web GUI for richer operational visibility and incident response.
  • Prototyped WSRR metadata access via WSRR REST API from IIB; managed as a configurable service.
  • Configured IIB Administration, Workload Management policies, Statistics & Monitoring; led BHP/IBM technical sessions proposing IBM SCAPM (monitoring) and DataPower for the integration layer.
IBM IIBMQWSRRDataPowerTOGAF ADM
/ earlier_roles

2004 — 2016.

Full integration heritage across retail, banking, super, mining, telco, and global enterprise.

Jan 2016 – May 2016
Roads & Maritime Services (RMS, NSW Govt) · Integration Technical Lead · Sydney, Australia
IBM IIB · MQ
Oct 2014 – Feb 2015
Medibank · Senior ESB Consultant · Melbourne, Australia
TIBCO
Jul 2012 – Jan 2014
Coles IT · Integration Specialist · Melbourne, Australia
IIB9 · WMB · MQ
Aug 2011 – Jul 2012
Volvo IT · Integration Specialist
IIB9 · WMB · MQ
Nov 2010 – Jul 2011
Bank of America · Integration Specialist
WMB · MQ
Nov 2009 – Oct 2010
IBM India / Barclays · Integration Specialist
WTX · WMB · MQ
Jun 2006 – Sep 2009
National Australia Bank (NAB) · Integration Specialist · Melbourne, Australia
WTX · MQ
2004 – 2006
Nestlé / Satyam · Early career developer
SAP · WTX · MQ
/ credentials

Education, certs & training.

education + certs

  • BE Computer Science — VTU Belgaum, 2000–2004
  • Boomi — Associate · Professional Developer · Professional Architect
  • Workato — Automation Pro I
  • TOGAF 9 Foundation — Open Group (Cert# 74674)
  • IBM — WTX Developer V8.2
  • SAP NetWeaver — Consultant XI 3.0

training & self-directed

  • MuleSoft — Mule 4 Development
  • AWS — Cloud Practitioner
  • Workato — Automation Pro I, II
  • IBM — IIB / WMB Developer; DataPower XI50 / XI52
  • AI practice — Multi-agent orchestration, MCP, context engineering, prompt engineering (Claude Code, Cursor, Windsurf, LangChain)